Troubleshooting and FAQs
For our online app and iPad app
By Dan and 1 other2 authors25 articles
- My screen says 'Enlarge browser'
- My screen says 'Device not supported'
- My browser says 'Unsupported browser'
- The browser says 'This site can't be reached'
- I can't find the join code to add my students
- I've lost my book
- My student signed in as a teacher
- How do I change the name of my library?
- How do I revoke access to Google Drive?
- My PDF export isn't displaying properly
- Can I change my email address?
- I can't verify my email address
- How do I change my password?
- How do I delete my account?
- How do I change the font size?
- Accessing Book Creator logs
- Could not import book
- Book Creator iPad app languages
- The Book Creator app was deleted and my books are lost
- Can I install Book Creator for iPad on multiple devices?
- Does Book Creator work with Family Sharing?
- I have an older iPad, can I still use Book Creator?
- How do I check if my iOS is up to date?
- Which version of Book Creator for iPad am I using?
- I can't find Book Creator for iPad in Apple School Manager