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Why don't I see a picture on the staff profile even though there is one on the member profile?

There is no photo on my trainer?

Ronny Christensen avatar
Written by Ronny Christensen
Updated this week

This is because photos must be uploaded separately to the staff profile – even if there is a photo associated with the member profile.

It works like this:

✔ Images on member profiles are not automatically uploaded to staff profiles
✔ The image must be uploaded directly to the staff profile via the
✔ dashboard You must have a role with access – such as Owner – to edit
staff profiles

Here's how:

  1. Go to Dashboard

  2. Click on Staff

  3. Select the employee in question

  4. Click on the pencil (Edit)

  5. Click on the circle to select image

  6. Upload an image to their staff profile


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