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Why is there no photo on the staff profile, even though there is one on the member profile?

There is no photo on my trainer?

Ronny Christensen avatar
Written by Ronny Christensen
Updated over a month ago

This is because photos must be uploaded separately to the staff profile – even if there is one attached to the member profile.

Here’s how it works:

✔ Photos on member profiles are not automatically transferred to staff profiles
✔ The photo must be uploaded directly to the staff profile via the dashboard
✔ You must have a role with access – e.g., Owner – to edit staff profiles

Here’s how to do it:

Go to Dashboard
Click on Staff
Select the relevant employee
Click the pencil (Edit)
Click the circle to select a photo
Upload a photo to their staff profile

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