How do I edit master data for my chain?
Editing master data for your chain is easy and fast. To update your information, follow these steps:
Navigate to master data
Start by finding the master data section:
Go to Dashboard → System Settings → Master Data.
Fill in or update information
In the master data section, you can enter and edit the following information:
Name: Enter the official name of the chain.
CVR number: Enter your CVR number.
Bundle: Select your subscription type (e.g. Premium).
Logo: Upload an image of your chain logo by dragging and dropping a file or selecting one from your computer.
Colors: Define primary and secondary branding colors by setting color codes.
Subdomain: Enter your subdomain (e.g. boxnavn.bookingboard.io).
App links: Find links to your apps on the App Store and Play Store.
Calendar integration: Copy and paste the integration code to connect your calendar.
Save your changes
After updating your information, make sure it is saved:
Click Save or Update to confirm your changes.
How do I configure general membership settings?
General settings give you control over member behavior and rules. Follow these steps to customize your settings:
Navigate to General Settings
Go to Dashboard → Settings → General.
Enable or disable relevant features
In this section, you can customize:
Fines: Enter the fine amount for late attendance or no-show.
Check-in rules: Set early and late check-in times.
Class Restrictions: Define daily limits for registration.
Terms of Membership: Require profile picture, signature or payment method.
Notifications: Enable or disable SMS and email notifications.
Save your settings
Click Save to confirm your selections.
How do I manage integrations?
To ensure smooth operation, you can set up integrations such as notifications, payment systems, and access control.
Navigate to Integration Settings
Go to Dashboard → Settings → Integrations.
Enter relevant information
Here you can set up:
Push notifications: Enter the OneSignal App ID and API Key.
Payroll system: Select your preferred payroll system (e.g. Danløn).
Bookkeeping: Select your bookkeeping platform (e.g. Dinero).
Access system: Enter access control keys (e.g. Danalock).
Analytics: Add your Google Tag Manager ID.
Save your changes
Click Save to ensure your integrations are set up correctly.
How do I set up communication settings?
Effective communication is essential to keep your members informed.
Navigate to Communication Settings
Go to Dashboard → Settings → Communication.
Customize Email Settings
Here you can:
Set no-reply email: Paste the email address that the system needs for outgoing messages.
Choosing email templates: Customize welcome, confirmation, and follow-up emails.
Save your changes
Click Save so that your members receive the right messages.
How do I set up billing settings?
To ensure correct transactions and billing, you can customize your financial information.
Navigate to billing settings
Go to Dashboard → Settings → Billing.
Fill in financial details
Here you can:
Set currency: Select the default currency (e.g. DKK).
Enter VAT Percentage: Define the applicable VAT.
Add bank details: Insert IBAN and SWIFT codes.
Save your changes
Click Save to confirm your financial settings.
How do I customize class settings?
For optimal class management, you can adjust attendance, visibility, and booking settings.
Navigate to class settings
Go to Dashboard → Settings → Teams.
Customize team parameters
Here you can:
Set max. active registrations: Define how many classes a participant can be registered in at the same time.
Set waitlist limits: Determine how many waitlist spots are allowed per day.
Adjust visibility: Define the number of days that can be seen on the calendar.
Adjust booking times: Set the time period for early booking and cancellation.
Enable late check-in: Allow participants to check-in after the class starts.
Save your changes
Click Save to activate your class settings.
How do I manage fines and fees?
To ensure fair rules, you can specify fees for registration, unregistration and attendance.
Navigate to Fine and Fee Overview
Go to Dashboard → Settings → Fines & Fees.
Adjust Fine and Fine Amount
Here you can:
Set setup fee.
Set a break fee for membership.
Determine fines for late attendance and no-show.
Add referral bonus.
Save your changes
Click Save to confirm your fine and fee policy.