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How do referral and referral bonuses work?

Ronny Christensen avatar
Written by Ronny Christensen
Updated this week

The referral bonus is not given immediately – it is only released when certain conditions are met.

It works like this:


✔ A person can refer a friend via the app✔
The referee must fill in their name, email, phone number and choose which class they want to book
✔ Both parties will receive a confirmation email if this is set up


When is the bonus triggered?

🔹
Not at the referral itself Only
🔹 when the referee creates a membership
🔹 The bonus can be seen on the referee's member profile under member balance
🔹 The amount will be automatically deducted at the next membership draw


How to set up referral bonus?

  1. Go to System Preferences

  2. Under the General section, enable "Turn on referral bonus"

  3. Go to the Communication section

  4. Select the emails to be sent to: 🔹
    The Referrer
    🔹 The Referrer
    (These emails must first be created in your email templates)

  5. When the setup is complete, a field will appear under Fines and Fees called Referral Bonus

  6. Here you can enter the amount that the referrer should receive


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