Create a new event

1. Click Event in the left-hand menu.

2. Click the + New event button (or the equivalent creation action) in the top right corner.

You are now on the Create event screen.

1. Enter event details

This is the main section where you describe your event: Event title (Required): The name of your event. This is the main title shown to attendees. Location availability (Required): Select one or more centre locations that can host this event. Defaults to your currently selected centre. Confirmation email template (Required): Select an email template that is sent to attendees after they register successfully. Only templates of the Ticket Confirmation type are shown here. Short description (Required): A brief summary (a few sentences) shown in event listings and previews. Full description (Required): A detailed description of the event using the rich-text editor. Include the programme, what attendees can expect, and other important details.

2. Upload event images

Below the description you will find the image uploader. Click to add one or more images from your computer. Images are cropped to a 4:3 aspect ratio. The recommended size is 2048 x 1536 pixels. You must upload at least one image — the form will not submit without it. To remove a single image, click the remove button on that image. To clear all images, use the Remove all action.

3. Set public visibility

Toggle Publicly available on or off. When on (the default), the event is visible and accessible to the public. When off, the event is hidden and only accessible internally.

4. Enter an accounting code

Accounting code (Required): A numeric account number used for financial tracking and reporting. Must be greater than 0.

5. Set the event schedule

This section defines when the event takes place and when people can register. Start (Required): Date and time for when the event begins. Must be in the future. Uses 24-hour format. End (Required): Date and time for when the event ends. Must be later than the start date. Opens (Required): Date and time for when registration opens. Must be in the future and before the closing date. Closes (Required): Date and time for when registration closes. Must be later than the opening date and no later than the event end date.

6. Configure ticket types

Every event must have at least one ticket type. A ticket type defines a category of access — for example General admission or VIP. One default (empty) ticket type row is shown when you first open the form. Fill in the details for each ticket type: Name (Required): The ticket type name shown to attendees (e.g. General admission, Early Bird). Available tickets (Required): The maximum number of tickets available for this type. Must be 0 or greater. Price (Required): The price per ticket. A currency symbol is shown based on your system's default currency. Must be 0 or greater. VAT rate (Required): Select the applicable tax rate from the dropdown. You must select a valid rate. To add a new ticket type, click Add ticket type. To remove a ticket type, click the red Remove button on that row. You must have at least one ticket type to save the event.

7. Add registration options (optional)

Registration options let you collect extra information from attendees when they register — for example t-shirt size or dietary preference. By default no options are added. This section is entirely optional. To add an option, click Add option. Name (Required): The label shown to attendees (e.g. T-shirt size, Dietary requirements). Input type (Required): How attendees will provide their answer. Options include Select (dropdown), Radio (radio buttons) and Text (free text). Values (Depends on input type): For Select or Radio types, enter a comma-separated list of choices (e.g. Small, Medium, Large). For Text type, leave this empty. To remove an option, click the red Remove button on that row.

8. Save

Click the Create button at the bottom right of the form. The system will: Validate all your inputs. Create the event record for each selected centre location. Upload the event images for each created event. Navigate you back to the previous page. You will see a green 'Creation successful!' notification at the bottom of the screen.

Contact support and include information about:

- The event title

- What you were trying to do

- When the problem occurred