Overview
Membership discounts are designed to stay active automatically. In most cases, a discount will remain applied to a member unless a specific action is taken.
This article explains:
When a discount stays active
When a discount is removed
What does not remove a discount
How Discounts Work
Once a discount is applied to a member:
The discount stays active automatically
The system does not remove discounts by itself
Normal billing and renewals keep the discounted price
No action is required to keep the discount.
When Is a Discount Removed?
A discount is only removed in one situation:
When you use the Change Membership function
Changing a membership resets pricing rules, which may remove the discount.
What Does NOT Remove a Discount
A discount will remain active as long as:
The individual price expiration date is not changed
The member’s age does not exceed the age limit set on the price
The membership itself is not changed
As long as these conditions are met, the discounted price stays in place.
Important to Remember
Discounts do not expire automatically
Discounts are not removed by payments or renewals
Only manual membership changes affect discounts
Summary
Discounts stay unless manually removed
Only “Change Membership” can remove a discount
Age limits and price expiration dates must still be valid