In this article, we will go through how to edit settings for an existing center.
Here you can update information such as name, address, opening hours, images, email settings, membership settings, tasks, and payment information.
Changes saved here affect how the center works in the system.
How to get there
Open the Control Panel.
Go to Facilities in the menu on the left.
Select Centers.
Click the center you want to edit.
Click Edit in the top right corner.
You are now on the center editing page.
Update center information
This section contains the basic information about the center.
You can update:
Center name
The name of the center.
CVR number
The company identification number.
Short description
A short text used to describe the center.
Full description
A longer description of the center, facilities, and services.
Upload logo and center images
Center logo
To update the logo:
Click the logo area.
Select an image from your computer.
Requirements:
Minimum size: 250×250 pixels
The image is automatically cropped to a square format
Only one logo can be active at a time
Uploading a new logo replaces the existing one.
Center images
You can upload multiple images of the center.
Requirements:
Minimum size: 320×240 pixels
Images are automatically cropped to a 4:3 format
You can remove individual images or remove all images at once.
Address
Enter the physical location of the center.
The fields are:
Street name
Postal code
City
Country
Opening hours
Opening hours show members when the center is open.
You can update:
Day
Select which day the opening hours apply to.
Opens
Set the time the center opens.
Closes
Set the time the center closes.
You can:
Remove opening hours by clicking the X
Add additional opening hours using Add opening hours
You can add multiple opening hours on the same day if the center closes during the day.
Access system
If your center uses an access system such as JustFace or Danalock, you can connect locations or locks.
This section is only visible if an access system has been configured.
Email settings
Here you select which automated emails the system should send.
You can configure:
Referral confirmation email to candidate
Sent to the person who is referred.
Referral confirmation email to referrer
Sent to the member who created the referral.
Task booking confirmation
Sent when task bookings are confirmed.
General guest welcome
Sent to new guests.
If no email templates are available, create them first under Email Templates.
Trial class emails
You can enable automatic emails for trial classes.
Trial class welcome email
When enabled, a welcome email is sent when a guest books a trial class.
Select which email template should be used.
Trial class follow-up email
When enabled, a follow-up email is sent after the trial class to encourage the person to sign up for a membership.
Membership and lead settings
Here you configure settings for referrals, trial bookings, membership capacity, and waiting lists.
Referral bonus
Enable Referral bonus if members should be rewarded for referring new people.
When enabled, you need to enter:
Referral bonus amount
The amount the member receives for a successful referral.
Trial and membership limits
Maximum trial bookings per guest
Defines how many trial bookings a guest can make before a membership is required.
Global membership capacity
Defines the maximum number of active memberships allowed at the center.
If the limit is reached, a waiting list can be activated.
Waiting list settings
Waiting list settings are only shown when a membership capacity has been set.
You can configure:
Waiting list response time
How long a person has to accept an available membership spot.
Expired response can still join
Allows people to join after the response time has expired if spots are still available.
Waiting list notification method
Choose how people on the waiting list should be contacted.
Align membership renewals to the first of the month
Enable this setting if all membership renewals should happen on the first day of each month.
If disabled, renewals follow each member’s individual start date.
Task settings
Here you configure notifications and default settings for tasks.
You can configure:
Upcoming task notifications
Sends notifications about upcoming tasks.
Expired task notifications
Sends notifications when tasks expire.
Default location for task bookings
Selects the default location if no location is selected.
Notified about task approvals
Select which roles receive notifications when tasks require approval.
Payment and bank information
Here you configure payments for the center.
You can update:
Payment provider API key
Bank account number
IBAN
SWIFT/BIC
Bank information can only be edited after Collection agreement signed has been enabled.
Save changes
When you are finished:
Scroll to the bottom of the page.
Click Save changes.
The system saves your changes and shows a confirmation when the update is completed.
Troubleshooting
I cannot save changes
Check that all required fields are completed.
Common reasons:
Missing logo
Missing center image
Missing payment API key
Missing address information
I cannot edit bank information
Bank information becomes available after Collection agreement signed has been enabled.
I cannot see referral emails
Referral emails require a Premium or Platinum subscription.
I cannot find waiting list settings
Waiting list settings are only shown when Global membership capacity is set to a value greater than 0.
