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Class Feedback

The Class Feedback screen lets you rate a class you attended across several categories and leave a written comment for your gym.

Written by Ronny Christensen

How to get here

1. Open the Booking Board app.

2. Tap Classes in the bottom navigation bar.

3. Find the class you attended and tap it to open the class details.

4. Tap the button to give feedback (available after the class has ended).

You are now on the class feedback screen.

Step-by-step guide

1. App bar (top bar)

Back arrow: Tap to go back to the class details without submitting feedback.

Title ("Feedback"): Shows that you are on the feedback screen.

2. Rate the training (Overall rating)

At the top you find the Rate the training row. Tap one of the five smiley icons to give an overall rating of the class.

The icons go from left to right:

Very dissatisfied (red): Very bad experience.

Dissatisfied (light red): Below expectation.

Neutral (yellow): Neither good nor bad.

Satisfied (light green): Good experience.

Very satisfied (green): Fantastic experience.

You can change your rating by tapping a different icon.

3. Coach preparation

The Coach preparation row lets you rate how well the coach was prepared for the class. Tap one of the five smiley icons to give your rating.

4. Coach observation

The Coach observation row lets you rate how well the coach observed participants during the training. Tap one of the five smiley icons to give your rating.

5. Clear instructions

The Clear instructions row lets you rate whether the coach's instructions were clear and easy to follow. Tap one of the five smiley icons to give your rating.

6. Logistical aspects

The Logistical aspects row lets you rate the practical conditions around the class — e.g. whether there was enough space, equipment and organisation. Tap one of the five smiley icons to give your rating.

7. Helpful feedback

The Helpful feedback row lets you rate whether the coach gave useful and constructive feedback during the class. Tap one of the five smiley icons to give your rating.

8. Warm-up effectiveness

The Warm-up effectiveness row lets you rate whether the warm-up was appropriate and prepared you well for the training. Tap one of the five smiley icons to give your rating.

9. Comment field

An optional field where you can write a personal comment about the class. The field expands automatically as you write more text. Tap the field to open the keyboard, write your comment, and tap anywhere outside the field to hide the keyboard.

10. Submit feedback

Tap the Send feedback button at the bottom of the screen. The app shows a loading indicator while your feedback is sent, sends all your ratings and your comment to the server, and takes you back to the class details automatically if successful. If an error occurs, you will see a message describing the problem.

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