How to find the screen
Open the Booking Board app.
Tap the menu icon in the navigation bar to open the side menu.
Tap your profile or account settings.
Tap Change password.
You are now on the Change password screen.
Step-by-step guide
Step 1 — Navigation bar
At the top of the screen you will find a navigation bar with a title and a back button.
Back arrow
Tap to go back to the previous screen without changing your password.
Change password (title)
Shows the name of the screen so you know where you are.
Step 2 — Enter old password
The first field on the screen is Old password. Tap the field and type your current password. The text is shown as dots (●●●●●●) to protect your password. If you leave the field empty, an error message is shown: "Required".
Old password
Enter the password you are currently using. The field hides what you type.
Step 3 — Enter new password
The second field is New password. Tap the field and type the new password you want to use. The text is also shown as dots. Your new password must meet the following requirements:
Not empty
The field must not be empty. If it is, "Required" is shown.
At least 6 characters
The password must be at least 6 characters long. If it is too short, an error message is shown.
At least one unique character
The password must not consist of the same character repeated (e.g. "aaaaaa"). There must be at least two different characters. Otherwise an error message is shown.
New password
Enter your desired new password. Validated continuously as you type.
Step 4 — Confirm new password
The third field is Confirm password. Tap the field and type the new password again — exactly as in the field above. If the two passwords do not match, an error message is shown: "Does not match the new password".
Confirm password
Type the new password again to confirm it. Must be identical to the New password field.
Step 5 — Tap Change
When all three fields are filled in correctly, tap the Change button. The app validates all fields, shows a loading indicator while the change is being processed, and sends your request to the server. If successful, you are automatically taken back to the previous screen. If it fails, an error message is shown in a dialog.
Change
Submits your request to change the password. The button uses the app's secondary colour.
Step 6 — Loading state
While your password is being changed, the form is replaced by a loading indicator (a spinning circle in the centre of the screen). You cannot interact with the form while it is loading. Wait patiently — the process normally takes only a few seconds.
Do you need help?
Contact BookingBoard support via the chat in the system or at support@bookingboard.io.