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FAQ: The page takes a long time to load

Written by Ronny Christensen

Problem

The Scheduled Class Details page takes a very long time to load.

Possible cause

A slow load can be caused by an unstable internet connection, an overloaded browser with many open tabs, or a temporary load on the server.

Solution

  1. Check your internet connection.

  2. Close unnecessary tabs and programmes.

  3. Clear the browser cache and reload the page.

If the problem persists, contact support and include details about:

  • Your browser and device.

  • Whether the issue happens consistently or only occasionally.

  • When the issue occurred.

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