Skip to main content

The page loads slowly or the table is blank for a long time

Written by Ronny Christensen

Problem

The page is very slow to load, or the table remains blank for a long time.

Possible cause

The page fetches data from the server every time you change the page, sort order, search term or centre. A slow internet connection or server load can cause delays. A large number of rows per page can also extend the loading time.

Solution

  1. Reduce Rows per page to a lower number, e.g. 5 or 10.

  2. Check your internet connection.

  3. Wait a moment and see whether the table loads on its own.

If the problem persists, contact support and include details about:

  • Your browser and device.

  • The number of rows per page you have selected.

  • When the issue occurred.

Did this answer your question?