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I clicked on a sale but nothing happened

Written by Ronny Christensen

Problem

Clicking a row in the Sales tab does not open the invoice.

Possible cause

Clicking a row in the Sales tab opens the related invoice. If the invoice has been deleted or the link is broken, the page may not load. It may also be caused by missing permissions to view invoices.

Solution

  1. Try clicking the row again.

  2. Reload the page and try again.

  3. Check that you have permission to view invoices.

If the problem persists, contact support and include details about:

  • The product name.

  • When the issue occurred.

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