Problem
A red error message is shown after you click Create.
Possible cause
The error is typically caused by a duplicate discount code that already exists, a server timeout or a missing required field.
Solution
Read the error message carefully — it typically explains the cause.
Check that your Discount code is unique and not already in use.
Try clicking Create again.
Contact support with the exact error message if the problem persists.
If the problem persists, contact support and include details about:
The exact error message you received.
When the issue occurred.