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I got an error after clicking Create on a new campaign type

Written by Ronny Christensen

Problem

A red error message is shown after you click Create.

Possible cause

The error is typically caused by missing required fields, a duplicate name, an image upload failure, server timeout or network issues.

Solution

  1. Read the error message carefully — it typically explains the cause.

  2. Check that the campaign name is not already in use.

  3. Try clicking Create again after a moment.

  4. Contact support with the exact error message if the problem persists.

If the problem persists, contact support and include details about:

  • The exact error message you received.

  • When the issue occurred.

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