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The campaign name in the heading is missing

Written by Ronny Christensen

Problem

The campaign name in the page heading is not shown or is empty.

Possible cause

The campaign name is loaded separately from the price data and may take a moment to appear. If the campaign has been deleted, or you do not have permission to view it, the name cannot be fetched.

Solution

  1. Wait a few seconds and see if the name appears.

  2. Reload the page.

  3. Go back to the campaign list and confirm the campaign still exists.

  4. Check that you have the required permissions to view the campaign.

If the problem persists, contact support and include details about:

  • The campaign name (if you know it).

  • When the issue occurred.

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