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I cannot see any centres in the Available in centres dropdown

Written by Ronny Christensen

Problem

The Available in centres dropdown is empty and shows no centres.

Possible cause

At least one centre must be set up in the system before you can create a drop-in type. If no centres exist, the dropdown is empty.

Solution

  1. Check that your centre is configured under Centre settings.

  2. If you are new to the platform, set up a centre first.

  3. Reload the page and check whether the centre now appears.

If the problem persists, contact support and include details about:

  • Whether centres have been created in the system.

  • When the issue occurred.

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