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I cannot find my country in the dropdown

Written by Ronny Christensen

Problem

The country you are looking for is not showing in the Country dropdown.

Possible cause

Countries are listed in English. If you type the country name in another language, the list may not filter correctly. It may also be that the country data did not load correctly.

Solution

  1. Start typing the country name in English — e.g. "Denmark" rather than "Danmark".

  2. Make sure the spelling is correct.

  3. If the list appears empty, try reloading the page and opening the dropdown again.

  4. Scroll through the list to see if the country appears without a filter.

If the problem persists, contact support and include details about:

  • Which country you are looking for.

  • When the issue occurred.

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