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The country dropdown is empty or does not load

Written by Ronny Christensen

Problem

The Country dropdown is empty or shows no countries to choose from.

Possible cause

The country list is loaded when the page opens. If it is empty, it may be due to a slow internet connection or a temporary error in the data source.

Solution

  1. Try reloading the page — the country list is fetched automatically on opening.

  2. Check your internet connection.

  3. Try opening the dropdown again after reloading.

If the problem persists, contact support and include details about:

  • What the dropdown shows (empty, error, or something else).

  • When the issue occurred.

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