Problem
You selected a different sort order from the Sort by menu, but the list appears to show the same articles.
Possible cause
Changing the sort order always resets to page 1. If you were on a later page, the same articles may appear to show — but the sort order has changed. The current selection is highlighted in the menu.
Solution
Click the Sort by button and make sure you are selecting a different option from the one already highlighted.
Compare the dates on the article cards — they should now appear in the selected order (newest or oldest first).
Remember that changing the sort order resets you to page 1.
If the problem persists, contact support and include details about:
Which sort order you expected.
What is actually shown.
When the issue occurred.