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I accidentally deleted a file in the Document Centre

Written by Ronny Christensen

Problem

You confirmed the deletion of a file in the Document Centre and now want to undo it.

Possible cause

Deletion is permanent — there is no undo function in the system. The confirmation dialog requires a deliberate action, but mistakes can happen.

Solution

  1. Contact your administrator to ask whether the file can be restored from a backup on the server.

  2. In future: read the confirmation dialog carefully before clicking the red Delete button.

If the problem persists, contact support and include details about:

  • The file name of the deleted document.

  • When it was deleted.

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