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I cannot find the delete option for a folder

Written by Ronny Christensen

Problem

You are looking for a way to delete a folder in the Document Centre but cannot find the delete option.

Possible cause

The three-dot context menu (⋮) with Edit and Delete options is only available on file cards — not on folder cards. Folders are deleted using the multi-select feature.

Solution

  1. Click the folder card to select it (it is highlighted with a white background).

  2. The floating action bar appears in the bottom right corner.

  3. Click the red Delete button in the action bar.

  4. Confirm the deletion in the dialog that appears.

If the problem persists, contact support and include details about:

  • The folder name you are trying to delete.

  • When the issue occurred.

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