Problem
The rich-text editor in the Content field does not load, is blank, or responds slowly.
Possible cause
The rich-text editor requires JavaScript and may take a moment to load, especially on slower connections. Browser cache issues or an outdated browser can also prevent it from loading correctly.
Solution
Wait a moment — the editor can take a few seconds to load.
Try reloading the page.
Clear your browser cache and try again.
Make sure you are using a modern browser (Chrome, Firefox, Edge, or Safari).
Check that JavaScript is enabled in your browser.
If the problem persists, contact support and include details about:
Your browser and version.
When the issue occurred.