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The page loads slowly or the search doesn't respond

Written by Ronny Christensen

Problem

The page is slow to load, or the search in one of the fields does not respond.

Possible cause

The searches for Member, Class and Drop-in all require a connection to the server. A slow internet connection or temporary server load can cause delays.

Solution

  1. Check your internet connection.

  2. Reload the page and try again.

  3. If the problem persists, the server may be experiencing high traffic — wait a moment and try again.

If the problem persists, contact support and include details about:

  • Your browser and device.

  • When the issue occurred.

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