Find out how to customise your contact form and check the messages you have received from your website with these simple steps.

Click ‘Website’ in the left-hand panel of Bookipi Web app.

Navigate to the 'Contacts' section (the callout icon) in the sidebar.

A red dot notification will appear on the icon if you receive a new message through your website.

To edit your form, click on the 'Customize form' tab. This tab lets you specify which fields are required for customers to complete when they contact you.

This is how the form will appear on your website once it is published.

To view your contacts, click on the 'Submissions' tab. This tab shows a list of all customers or potential clients who have contacted you by submitting their information through the contact form or email form on your website.

To delete a contact, click the ellipsis button in the Actions column of the contact you want to remove and select ‘Delete’.

To download your customer list as a CSV, click the 'Download list' button next to the search bar.

If you make any changes to your website, it's important to save and publish it again to apply the updates.

A: At the moment, messages and information sent by your customers are not forwarded to your email but are only stored in the contact list under the ‘Submissions’ tab in the 'Contacts' section of your dashboard. However, a red dot notification will appear on the callout icon in the sidebar whenever you receive a new message through your website, keeping you updated on potential leads and messages.

A: You have three options for placing the contact form on your website: the header, the introduction, or the call-to-action section at the bottom. To add the form, go to the section where you want it to appear and select 'Contact form' as the Button type. For a visual guide and more details on how to enable the contact form and contact buttons, please refer to this guide.

A: The contact form feature is not active in the website preview. To test it, you need to publish your website and check it on the live version.

Explore our collection of Bookipi AI Website Builder guides to find more tutorials and learn more in our Bookipi AI Website Builder FAQs.

Discover more tips on how to get the most out of Bookipi Invoice on Web v2 with our Web v2 guides.

Make sending invoices anytime and anywhere even easier by downloading the Bookipi Invoice mobile app and check out our mobile app guides.