When migrating your block and individual sessions to Pebble, one of the most important things to consider is when your next wave of payments is due.
For many providers, the smoothest transition happens when:
A new term is about to start
A new block of sessions is opening for bookings
Or the next billing cycle is approaching
Using these natural reset points means you can begin taking all new bookings through Pebble, without needing to disrupt sessions that are already underway on your previous system.
💡 Tip: Many providers choose to keep their current term running on their old platform, and launch Pebble from the next term or block onwards. This avoids double admin and confusion for parents.
You Don’t Have to Move Everything at Once
You don’t need every session, class, or location live on Pebble from day one.
A common and successful approach is to:
Start with one location or one offering
Launch your next block or upcoming sessions in Pebble
Gradually migrate the rest over time
This phased approach allows your team to build confidence on the platform while keeping operations running smoothly.
Already Taken Bookings? You Still Have Options
If you’d like to move everything onto Pebble immediately but have already taken bookings elsewhere, there are a couple of simple ways to manage this — specifically for block and individual sessions only.
Option 1: Manually Add Existing Attendees
You can manually add customers into your activities in Pebble so:
Your registers remain accurate
Attendance and reporting stays in one place
Your operational workflows are fully in Pebble
This works well when you have a manageable number of bookings already taken.
Option 2: Rebook via Pebble Using Unique Discount Codes
Some providers choose to:
Create unique discount codes in Pebble
Share these directly with parents
Ask them to rebook their sessions in Pebble using the code
This allows parents to complete the booking journey in Pebble without being charged again, while moving all bookings and attendance into one system.
⚠️ Please note: This approach is available for block and individual sessions only and is not suitable for subscriptions or other payment models.
In Summary
For the smoothest transition with block and individual sessions:
✔ Plan around your next payment or term cycle
✔ Launch Pebble with new bookings rather than mid-block where possible
✔ Migrate in stages — by location or offering
✔ Use manual adds or discount codes if bookings are already taken
This approach keeps parents informed, reduces admin, and ensures your transition to Pebble is simple, controlled, and stress-free.