To begin creating your activities, login to the Activity Provider's portal and select the option “+Add an activity”. Then, follow the steps below:
STEP 1 - How do you want your customers to pay?
To build a block/individual sessions select Block/Individually for how you want customer to pay:
STEP 2 - Activity details
1. Choose a name for your activity - make sure it is clear and enticing so parent's can easily understand what it is.
2. Write a description - These details will be shown to customers so take your time to complete them. Note: You can edit these details later on, even after publishing the activity.
3. Enter the email where you'd like the booking confirmation to be sent. You can change the default email by going to Settings.
4. Select an age range! You can choose between months and years.
5. Choose a location by entering the post code. Can't find the location you want? Select the closest one and edit the fields afterwards.
Are there any special instructions necessary to find the session? Detail these and we'll send it with the booking confirmation.
If you aren't able to move on, please ensure all fields marked with a * are completed.
STEP 3 - Schedule
1. First you need to define if your activity is block and/or individually bookable:
Block Bookings (Customers will book a block of dates). There are two types of blocks you can create:
All days blocks
- Customers will select a slot to attend for all selected days of week within the date range. This type of block is for activities where a customer attends multiple times in a single week
.
Same day recurring blocks
- Customers will attend the same day and slot on a weekly basis. Customers will be able to select the day of week and slot they attend.
Individual Bookings (Customers will book single dates)
2. Next you need to create a Schedule. Activities can have multiple Schedules. For example you if run a sports camp you can set up an Activity with the following Schedules housed within it:
Schedule name:
Football Class
Dates: 01/01/2025 - 07/01/2025
Times: 09:00-12:00, 13:00-16:00
Schedule name:
Tennis Class
Dates: 08/01/2025 - 14/01/2025
Times: 09:00-12:00, 13:00-16:00
Schedule name: Athletics Class
Dates: 01/01/2025 - 14/01/2025
Times: 09:00-12:00, 13:00-16:00
Each one of the above schedule can be independently booked by your customers.
New schedules can be added to the activity in the future.
STEP 4 - Capacity
1. You'll then need to set the capacity for each of your schedules. Use the light blue buttons at the top of the page to select the schedule you want to the capacity for.
2. You can use the darker blue adjust all buttons, or edit the capacity of each session individually. If you edit individually please ensure you click the arrows either side of the month to view sessions for other months.
STEP 5 - Tickets
1. You can set-up different tickets for your booking types. This allows you to charge a different depending on whether an activity has been booked as part of a block or individually. Or you could set-up tickets that can only be purchased as part of a block.
2. Tickets can be customised with the following information:
Ticket name: Give the ticket a name
Description: Give the ticket a description so customers understand what they are purchasing
Choose schedules: Choose which schedules your ticket applies to. For example you could have a ticket that should be purchasable for your Football schedule but not your Tennis one
Cost: Define the cost of your ticket
Multi capacity tickets (group/family ticket): Define if the ticket should draw 1 or more from the session capacity
Stop sales of this ticket after the first session has passed: Blocks this ticket from being booked after the first session has passed
Set ticket availability dates: Only allow this ticket to be booked over particular dates - e.g early bird tickets
STEP 6 - Add-Ons
See this article for how to create Add-Ons:
STEP 7 - Questions
See this articles for how to set-up Booking Questions
STEP 8 - Team
See this article for how to set-up Team members
STEP 9 - Comms
Here you can add an activity specific Image, Header and further Copy to personalise the comms your customers receive when they book this activity via
STEP 10 - Saving your activity
After you've completed the above steps you'll then be able to Save your activity.
If you don’t want to make your activity live just yet, click “Save as draft” and it will be saved as a draft - you can come back to it later and publish when you are ready.
We value your input and are always looking for ways to improve our communication and services.
If you have any questions or feedback, please don’t hesitate to contact our CS team at support@bookpebble.co.uk or on the live chat support.