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What are the guidelines for managing waitlists and activity registrations in Pebble?

Written by Mikkie
Updated this week

Guidelines for Managing Waitlists and Activity Registrations in Pebble

Managing waitlists and activity registrations in Pebble involves specific processes and guidelines depending on the type of activity. This article provides an overview of the key procedures and distinctions between subscription-based activities and individual session bookings.

Overview of Waitlist and Registration Processes

Pebble allows administrators to manage activity registrations through a waitlist system. This ensures that activities are filled in an organized manner while adhering to payment and consent requirements. The process varies depending on whether the activity is subscription-based or an individual session.

Subscription-Based Activity Guidelines

For subscription-based activities, children cannot be moved directly from the waitlist to the activity register without first sending an invitation to the guardian. This is because subscription-based activities involve recurring payments, and it is essential for the guardian to explicitly agree to the subscription terms at the time of booking. The steps are as follows:

  1. Send an invitation to the guardian to book the activity.

  2. The guardian must accept the invitation and complete the payment process.

  3. Once the payment is completed, the child will automatically appear on the activity register.

This ensures compliance with payment and consent requirements.

Individual Session Booking Guidelines

For individual session bookings, administrators have the flexibility to add participants directly to the activity register. This process bypasses the waitlist and does not require an invitation or prior payment agreement. This option is useful for one-time or non-recurring activities where immediate registration is needed.

Exceptions and Special Cases

  • Subscription-based activities always require guardian consent and payment before registration.

  • Individual session bookings allow for direct addition to the register, providing a quicker alternative for non-recurring activities.

By understanding these guidelines, administrators can effectively manage activity registrations and ensure a smooth experience for both guardians and participants.

Related Topics

  • Managing Subscription Payments in Pebble

  • How to Use the Waitlist Feature Effectively

  • Troubleshooting Registration Issues

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