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How to book an activity on Pebble
How to book an activity on Pebble
Support Pebble avatar
Written by Support Pebble
Updated over 2 months ago

We know that choosing activities for your child can be overwhelming. That's why we created Pebble - an easy and flexible platform with a wide range of options for every interest and age group.

From arts and crafts to sports and games, you’re sure to discover something new to try. So, let's dive into this step-by-step guide on how to book an activity on Pebble:

1) Selecting the class you would like to book

After you’ve made your search (click here to read more about searching for the perfect activity), expand a providers card to see the earliest upcoming activities. Then, you can either click on an activity card or jump to the providers page to see all their upcoming activities.

2) Choosing your sessions

An activity can hold multiple classes.

For example if you are booking a holiday camp - you might have the option to book the Tennis class or the Football class.

If you see the class dropdown selector when you land on an activity page - click it to see the classes that you are able to book.

Once a class is clicked you'll then see the dates and times that can be booked for this class.

  • A block booking is typically over a longer period of time. When you check out, you are checking out for all of the dates and times included in that block.

  • A single session booking allows you to pick one or multiple dates and times and check out, without committing to the whole block.

Note - if you are booking a camp and cannot find single sessions available, we recommend searching via https://activities.bookpebble.co.uk/ for your location and seeing from the full list of activities available

3) Choosing your tickets and Checkout

Once've selected your session dates/times - click 'Choose tickets, you'll then be taken to the ticket selection screen.

Here can decide how many tickets you want to book, across the dates and time you have selected.

If you are booking more than one session, please note that any tickets added here will apply to all of your selected sessions.

You will be able to see the final price consolidated inside the "Add to basket" button.

Click "Add to basket" to add the selected sessions and tickets to your basket.

Once the tickets are added to your basket you'll see them populated at the bottom of the activity page.

You can continue to add sessions and tickets to your basket as required. Once you're ready to checkout click 'Checkout'.

When you click 'Checkout', you'll be prompted to either log in or checkout as a guest:

Checking out as a guest is a quick and easy way to make your booking, but we won't be able to save your details for next time! If you create an account with us, you'll be able to see your booking history as well as save your details for a quicker checkout next time!

4) Adding your attendees

If you are a registered user, you will be able to select your attendees from a saved drop-down. If you are using guest checkout, you can add your contact and your attendee details on this page.

Please ensure that you check all of your attendee information, your chosen tickets, and your date/time selections before proceeding. Please note that if you click 'Back' here, your basket will not be saved.

5) Reviewing your booking

Here you can review the classes, sessions, tickets and attendee

You can also add a promotional code on this screen before proceeding to payment.

Please note that if you are booking more than one session, all of your attendees on this screen will be booked in for all of your selected sessions.

Please ensure you read and consent to the Privacy Policy and Terms and Conditions before clicking on "Proceed to payment"

6) Enter payment information

At this final stage, you can enter your payment details before finishing the booking process.

If you are logged in, your payment details will be saved, or you can input new details at this screen.

You can now:

  • Pay with link for faster, secure checkout!

  • Spread the cost or pay later with Klarna!*

  • Checkout faster with Apple Pay or Google Pay on mobile!

  • Pay via childcare vouchers and tax free childcare**

    • To pay by childcare vouchers or tax free childcare, select 'Proceed to payment' then select 'Pay with Poncho Pay'

We value your input and are always looking for ways to improve our communication and services.

If you have any questions or feedback, please don’t hesitate to get in touch with our CS team at support@bookpebble.co.uk or on the live chat support.

*Upon application, Klarna will perform soft searches with credit reference agencies to determine if you are eligible. Pay in 3 / Pay in 30 days with Klarna credit agreements aren’t regulated by the FCA. This means any missed payments may affect your ability to get credit from Klarna and other lenders as Klarna may also report missed payments to credit reference agencies. 18+, UK residents only. Subject to status. Klarna's T&Cs apply. Find out more info on Klarna here.
Klarna are an independent payment provider and Pebble have no influence over whether your payment will be accepted or not. If you have any trouble placing an order with Pay in 3 / Pay in 30 days with Klarna, please contact Klarna Customer Service.

**Not all Activity Providers are eligible to receive childcare vouchers, typically these are OFSTED registered providers running Holiday Camps and Wraparound care sessions.

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