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Creating and Cloning an Appointment

LSC Administrators can create a new appointment from scratch or clone an existing one to quickly reuse its details. This article covers both.

Written by Quinn Bott

Create a new appointment

1. In the left sidebar, select Appointments > Calendar.

2. Select Create New Appointment.

The Create New Appointment control on the Appointments calendar

3. On the Create Appointment screen, fill in the Account field first. Each account can use a different appointment form, so choosing the account first makes sure you see the right fields and avoid re-entering information.

4. Complete the remaining fields.

Note: Every field marked with a red asterisk is required and must be filled in before you can save.

5. Select Save.
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Clone an existing appointment

Cloning quickly creates an appointment similar to one that already exists, filling in the original's details for you.

  1. In the left sidebar, select Appointments>Calendar and find the appointment you want to clone.

  2. Clone the appointment from either location: From the Appointments tab: Select the three-dot menu on the appointment, then select Clone.


    ​From the Appointment Viewer: Select More, then select Clone.

  3. In the cloning options popup, choose what to bring over:

    • "Clone field values" (required): copies the field values from the original appointment. If you select only this, the cloned form opens so you can edit the fields and choose a new start date and time.

    • "Clone confirmed participants" (optional): also copies participants in Confirmed status, the consumer, and ad-hoc attendees. You can choose which participants to clone and whether to auto-confirm interpreters and other participants.

  4. Update the "Subject", "Description", "Start" date and time, and duration in the simplified window.
    ​
    a. Update the Subject.

    b. Set the Start date and time, and the Duration.
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    c. Update the Description.
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  5. Select Save to finish.

Next steps / Getting more help

If a required field or the clone options don't appear as expected, reach out to Boostlingo Support with the account name and a screenshot of the form. If you're not sure how to reach Support, contact your Account Manager.

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