Join the call
Sign in to your profile using Chrome or Firefox.
Open the caller (select the phone icon near the top left if it isn’t showing) and select the Scheduled tab.
Select Join to connect to the interpreter — you can join up to 7 minutes before the scheduled start time.
If the interpreter hasn’t joined yet, you’ll see a waiting message; if they’ve already joined, the call connects automatically.
During the call
Add or remove participants — select the people icon to open the participants panel. Select the … next to a participant to move them to the waiting room. Select the + to add a new participant by phone number or a shareable link.
End the call — select Leave, then choose to leave the meeting or end it for all participants.
Note: Once the scheduled requestor leaves, the meeting ends for all participants.
Next steps / Getting more help
For requestors: if you can’t join a scheduled call, confirm you’re within the 7-minute window on a supported browser, then let your LSC admin know.