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Rate Hierarchy and FAQ

The order Boostlingo applies rate overrides, from invoice-level down to system-level defaults, so you know which rate wins.

Written by Quinn Bott

Rate hierarchy

Overrides created on an invoice always take the highest precedence. From highest to lowest:

  1. Invoice-level rate overrides

  2. Appointment-level rate overrides

  3. Interpreter rate overrides

  4. Zone rate overrides

  5. Account-level rate overrides

  6. System-level rate defaults

Next steps / Getting more help

For LSC admins: if a rate isn't what you expect, work down this hierarchy to find the override that's taking precedence, then contact Boostlingo Support with the account or interpreter name. If you're unsure how to reach Support, contact your Account Manager.

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