If you have a question or concern about an interpreting session, you can submit it to Boostlingo for investigation using the Interpreter Quality Assurance Incident Report Form.

Boostlingo is committed to the quality of our services and our clients’ satisfaction. Once our investigation is complete, we’ll provide a formal statement outlining our findings and the actions taken. Our standard turnaround time for grievances is 24–48 hours.

Use the Interpreter Quality Assurance Incident Report Form to describe your question or concern about an interpreting session.

Note: Boostlingo is not an employment agency and does not employ, manage, pay, hire, train, test, or vet interpreters, and does not set or negotiate interpreter rates. Boostlingo provides the technology infrastructure supporting a global network of interpreters, which is managed and staffed by professional language services agencies and organizations.