How does Bag Protection work?
Bag Protection is a paid service automatically added to every booking made with us. The current Bag Protection rate varies and this price breakdown is shown to all customers as they are confirming the booking.
This mandatory coverage means every bag is eligible to file a claim — it doesn't guarantee a specific payout.
What does it cover?
We offer a maximum of $10,000 (€10,000 in the EU, £10,000 in the UK, or any other currency that applies) from Bounce for items that were lost, stolen, or damaged. Please note that this is
Subject to evaluation by Bag Protection Team
Considers wear and tear of items, and
Needs proof of evidence presented by the customer
Is every bag covered under Bag Protection?
Yes, each bag is covered under Bag Protection. When you book with us, there is an additional service fee per bag for Bag Protection.
In case of any mishaps, our $10,000 (€10,000 in the EU, £10,000 in the UK, or any other currency that applies) Bag Protection provides peace of mind during your travels.
Can I remove Bag Protection from my reservation?
No, Bag Protection is mandatory and automatically included when making a reservation. It cannot be removed from the reservation.
Need to file a claim? See "How do I file a Bag Protection claim?"