When a family searches for their student and that student's record is locked, the family sees a Request Access button instead of being able to claim the student. Admin Approval Emails is the list of addresses at your school that receive those requests.
There is no default recipient. As the setting states, without at least one address, requests that need school review have nowhere to go and families will be told to contact your office directly.
How Access Requests Work
A family requests access to a locked student. Where that request goes next depends on one toggle.
Require parent/guardian approval first off, which is the default: the request goes straight to the addresses in Admin Approval Emails, and approval from your school alone grants access.
Require parent/guardian approval first on: the request goes to the family's parent or guardian first, and only reaches your school for final approval after the guardian approves.
Either way, your school is the last stop, so the addresses you enter are the ones that determine whether anyone finds out a request is waiting.
Note: Every request also appears under View access requests, so a request is never lost if nobody is watching an inbox. It just sits there unseen.
Add an Admin Approval Email
Go to Students -> Registration.
Click the Settings tab and choose General Settings.
Scroll down to Admin Approval Emails.
Type an email address in the field and click + Add.
Repeat for each person who should receive access requests. Bound accepts more than one address, so the athletic office and the registrar can both be notified.
Decide whether Require parent/guardian approval first should be on for your school.
Scroll to the bottom of the page and click Save Settings.
Note: Nothing on the General Settings page saves until you click Save Settings at the bottom. This includes an address you just added.
Tip: Use a shared office address or distribution list rather than one person's individual email. Requests then keep arriving when that person is out or changes roles.
Remove an Email Address
Click the x on the address you want to remove.
Scroll to the bottom of the page and click Save Settings.
Review Access Requests
Adding an address covers requests going forward. It does not surface requests that came in before the address existed, and it is not the only way to find a pending request.
Go to Students -> Registration -> Settings -> General Settings and scroll to Admin Approval Emails.
Click View access requests.
Review the families that have requested access to a locked student, along with each request's status.
If your school has been running without an Admin Approval Email, check this list right after you add one. Anything a family submitted in the meantime is waiting here.