Skip to main content

Self-exclusion and account closure.

Steps to block your profile at your own request.



If you want to temporarily restrict access to your account, you can use the self-exclusion feature. This will give you a break and let you return to playing whenever it suits you.


How do I request self-exclusion?

  1. Go to your account settings on the website.
    ​

  2. Select the Self-Exclusion section.
    ​

  3. Click the Request Self-Exclusion button.
    ​

  4. Choose the self-exclusion period — from 1 day to 6 months.
    ​

  5. Click Next, then Submit.

Once confirmed, your account will be blocked for the selected period.

After confirming your self-exclusion, you won't be able to play as usual. Your account will be switched to "Withdrawals Only" mode.


What happens when the period ends?

Once the self-exclusion period ends, access to your account will be restored automatically. If you want to restrict access again, you can request self-exclusion once more.

If you have any further questions, please contact our support team. We're always ready to help!



💡 Tip

If you have any questions or need more information, please feel free to contact our support team.

We're always happy to help!


Did this answer your question?