1. Forgot username
If you’ve forgotten your account username but have an email address or phone number linked to your account, contact our support team on our website. Provide the linked email address or phone number and, if possible, attach a screenshot showing your ID—we’ll help you regain access.
💡 If you haven’t linked an email address or phone number, you won’t be able to recover your account. We recommend linking your details for account recovery right away to avoid situations like this.
2. Forgot password
If you’ve entered an incorrect password, try to remember your account password and username, or look for them in your browser settings or saved password history.
If you’ve already linked an email address to your account, click the “Forgot Password” button in the login window and enter your email address. You’ll receive an email from the website with further instructions on how to recover your account details. Alternatively, you can enter the phone number linked to your account and follow the steps to recover your details using an SMS code.
Also, if you’ve linked your VK page, you can log in using VK or another social network available on the website.
💡 Tip
If you have any questions or need more information, please don’t hesitate to contact our support team.
We’re always happy to help!