If a client wants to leave a tip, add it to the booking as a Guide Gratuity add-on. You can do this before or after the trip, as long as the booking is still open.
This is for tips a client pays. To add a tip or bonus to your guide's payout yourself, see Changing a Guide Payment Amount.
Before you start: You'll need a Guide Gratuity add-on set up. See How to Set Up a Guide Gratuity Add-On.
How to add guide gratuity to a booking
Find the booking you want to add gratuity to:
From Bookings — click Bookings in the left sidebar, click the booking to open it, then click Edit (top right).
From the Trip calendar — click Trip calendar in the left sidebar, click the trip, click Manage booking in the pop-up, then click Edit (top right).
In the itinerary builder, click + Add Add-On, then select Guide Gratuity.
Enter the tip amount:
Flat amount (e.g. $200 total): enter $200 and set quantity to 1.
Per guide or per boat (e.g. $150 per boat for 3 boats): enter $450 total, or enter $150 and set quantity to 3.
Click Save, check the price change in the Review changes before saving window, then click Confirm and Save.
Collect the tip: charge a saved payment method (if available), collect payment manually in person or over the phone, or send an updated invoice for online payment.
Good to know
Brindlechute doesn't split gratuity among guides automatically. Handle that during your guide payout process. See Changing a Guide Payment Amount.
Gratuity is charged like any other add-on: the client booking fee and the card processing fee both apply to the tip amount, based on your fee settings. See How to set your fees: pass-through & default client fees.
Leave the add-on's Linked to partner dropdown on No partner so the tip isn't counted toward a partner's payout.