If a guide's payout needs to be different from the calculated amount — a tip or bonus you want to give them, a negotiated rate for a specific trip, or a correction — you can adjust it before the payment is sent.
To change a payment amount:
Go to the Guide Payments tab.
Filter to the guide or the pay period you're covering.
If Submit payments is greyed out, there are no unpaid payments in your current filter — clear your filters and try again.
Click Submit payments in the top right.
In the Adjustments column, enter the amount to add to the guide's base payout, then confirm the row total.
If the base payout shows blank or $0.00, enter the full amount you want the guide to receive.
Select the payment and click Send.
Adjustments add to the base payout — they don't replace it. Check the base before you type. If the base payout is $400 and you want the guide to receive $500, enter $100. If the base shows blank or $0.00 — which happens when no rate is configured for that experience — enter the full amount you want them to receive. To pay less than the base, enter a negative adjustment. The row total updates as you type, so confirm it reads correctly before sending.
Adjusted payments are sent through Brindlechute like any other guide payment. The adjustment appears as its own line on the Guide Payment Details screen, so the base payout and the adjustment stay visible separately in your records.
Good to know
A tip or bonus can't be sent to a guide on its own. Every guide payment is tied to a trip, so add the extra to a payment as an adjustment.
If you've already submitted the payment but it hasn't been processed yet, cancel it by clicking the ⋮ menu at the end of the payment row and selecting Cancel payment (see Canceling a Guide Payment), then submit it again with the tip added in the Adjustments column.
If the payment has already been processed, add the tip as an adjustment on the guide's next payment.
This is for extra pay from you to your guide. If a client wants to leave a tip, see How to Add Guide Gratuity to a Booking.