Discrepancies between financial reports and payouts on the bsport platform can arise due to several factors, including transaction fees, timing delays, and differences in reporting methods. This article explains the common reasons for these discrepancies and provides guidance on how to reconcile your financial data.
Common Reasons for Discrepancies
1. Transaction Fees
Transaction fees applied by payment processors (e.g., Stripe) can create differences between the total payments recorded and the amounts paid out. These fees are advanced by bsport and later invoiced to you. You can view these fees in your bsport invoices under the “Payment fees” section. Additionally, you can generate a detailed report under the Reporting > Payments under the “Transaction fees”. This will help you identify the gap between gross (total payments) and net (payouts).
2. Timing Delays in Payment Processing
Certain payment methods, such as SEPA direct debit, may require additional processing or verification time before the funds are available for payout. For example, it can take a few business days for a member’s bank to transfer funds to the payment processor, followed by additional processing time. Payments not fully processed before the payout cycle’s cutoff date will be included in the next payout. Additionally, bsport payouts are not transferred on the same day as the payments are recorded. Bank transfers may take 1–2 business days to arrive, which can make the dashboard total appear higher than the amounts currently received in your bank account.
3. Differences in Reporting Methods
The revenue displayed on the bsport Dashboard reflects customer purchases (orders) recorded in the system, which may include VAT, discounts, and net/gross amounts. A purchase can be recorded before it is actually paid. In contrast, the Payments report shows only amounts that have been successfully collected through bsport, including any transaction fees. Differences can occur when some recorded purchases are still pending payment at the time of the report. To reconcile, compare the same date ranges and check for purchases pending payment.
Summary
Discrepancies between financial reports and payouts on bsport are typically due to transaction fees, timing delays in payment processing, and differences in reporting methods. By understanding these factors and using the tools available in the bsport platform, you can effectively reconcile your financial data and gain clarity on your payouts. For further assistance, please contact bsport support.