Your bsport invoice lists what you pay bsport for the month. To find your invoices, see Find and download your bsport invoices.
What you can see on your invoice
Line | What it is |
Platform subscription | Your bsport plan. It is billed according to the number of locations set up in your contract. |
Options and add-ons | Options added to your plan, for example an integrations pack, your branded app or the multi-location option. |
SMS and emails | Usage-based lines when you send more SMS or emails than your plan includes, according to the terms in your contract. |
Account and dispute fees | Fixed account fees and fees for payment disputes (chargebacks) raised by your members during the month. |
Discounts | Commercial gestures and discounts agreed with your account manager. The product is shown at its full price, with the discount on a separate line underneath. |
VAT | Applied according to your country and VAT number. See European VAT Number. |
Why payment fees are no longer on your invoice
Since June 2026, the payment fees on your members' online payments are deducted at the time of each payment, directly from your payout. They no longer appear as a monthly line on your bsport invoice.
You can see them in the Transaction fees column of your payments report.
For full details, see How payment fees are applied and billed.
Note: dispute fees and account fees are still billed on your monthly invoice. In a few countries, payment fees are still billed monthly on the invoice.
Annual plans
If you pay your plan annually, the annual invoice is issued the month after your plan is set up, which can be before your first month of service. For example, a plan set up in October is invoiced in November, even if your service starts in December. During the period covered by the annual invoice, you won't receive a monthly charge for the same plan.
Something looks wrong?
Contact us through the chat with the invoice number and the line you'd like to check. Our Billing team will review it and, if needed, issue a correction.