How It Works
When a member unsubscribes from marketing emails:
They are automatically excluded from all marketing communications
This includes:
Smartlist email campaigns
Marketing notifications
No manual action is required to remove them from future sends.
Example Scenario
Let’s say:
Your smartlist contains 200 members
50 members have unsubscribed from marketing emails
When you send a campaign:
The system will automatically send the email to 150 members only
The following is a screenshot showing the amount of members included in a smartlist based on the set filters. You can also see whether members accept emails or not.
The following is a screenshot of the amount of members that will receive the email communications based on the member agreeing to marketing communications.
Important Notes
The number of recipients shown at the time of sending reflects only eligible members
Unsubscribed members are excluded automatically
You do not need to apply additional filters to remove them