What's new? ✨
Staff management has been redesigned in the new Back Office to make it clearer and easier to use:
Staff has its own dedicated page — you'll now find it under the Team section in the navigation menu, rather than under Settings.
Staff and Roles & permissions are now separate — previously, staff accounts and their roles lived in the same tab. They are now managed on their own pages, with a direct button on the Staff page taking you straight to Roles & permissions.
A clearer staff list — the list view has been redesigned so you can see key information (like each staff member's role) at a glance, with clear actions for creating and editing staff.
A brand-new staff details page — click on any staff member to open their details page, where you can view and manage their account and role.
💡 Good to know: while the layout and navigation are new, the permissions themselves work exactly as before — the same roles and permission options apply.
How it works
1. Find your staff list
In the new Back Office, go to Team > Staff. Here you'll see all of your staff accounts, along with the role assigned to each one.
2. Open a staff member's details
Click on a staff member to open their details page. From here you can view and edit their account information and see which role (and therefore which permissions) they have.
3. Manage roles & permissions
To create or edit the roles that define what your staff can see and do, use the Roles & permissions button on the Staff page.
Each role groups together a set of permissions that you can then assign to one or more staff members.
4. Assign a role to a staff member
Once your roles are set up, assign the appropriate role to each staff member from their details page. Their access to the Back Office will update according to the permissions in that role.
Want more detail on what each permission does? The individual permissions have not changed — see Staff permissions details for the full breakdown.
Setting up new staff accounts? See Create different types of Staff accounts.