Managing Teacher and Staff Accounts in bsport
Managing teacher and staff accounts in bsport involves creating accounts, setting up access permissions, and troubleshooting common issues. This guide provides a comprehensive overview of the processes and best practices for managing these accounts.
Overview of Account Types
In bsport, there are two primary account types:
Teacher Accounts: Used by teachers to view their schedules, manage attendance, and access payroll (if enabled). Teachers log in via the bsport app using their email and password.
Staff Accounts: Used by administrative staff to access the back office for management tasks. Staff accounts require a unique email address and are accessed via a browser.
Setting Up Teacher Accounts
Creating a Teacher Profile
Navigate to My Studio > Teachers in the back office.
Create a teacher profile using the teacher’s email address. Ensure the email is unique and not associated with a staff account.
Teacher Login Process
Teachers install the bsport app on iOS or Android.
They select the "Teacher" role when logging in.
On their first login, they can use the "Forgot Password" option to set a new password using their registered email.
Troubleshooting Teacher Account Issues
If a teacher cannot be created, ensure the email is not already linked to another account (e.g., staff or member). The same email cannot be used for multiple roles.
If a teacher’s schedule is not visible, verify that the teacher view is enabled in the back office. This is found in My Studio > Teachers > Select the teach > Turn on Teacher View by clicking the "Activate" toggle.
Setting Up Staff Accounts
Creating a Staff Account
Go to Settings > Staff in the back office.
Click the button in the bottom-right corner to add a new staff member.
Fill in the required details, including a unique email address (can be a placeholder email, e.g., teacher@[STUDIO].com).
Save the account.
Removing a Staff Account
To remove a staff member, click the delete icon next to their information in the staff section. Note that deleting a staff account does not affect the teacher’s assignments to classes.
Managing Permissions and Visibility
Enabling Teacher Access
In the back office, activate the teacher view for each teacher in the Teachers section.
This allows teachers to: - View their schedules and appointments. - Check in attendees. - Access payroll information (if enabled).
Adjusting Staff Permissions
Go to Staff > Add Role in the back office.
Assign specific access permissions to the staff account.
Use a placeholder email for login credentials if needed.
Advanced Scenarios
Teachers with Multiple Roles
A single email can serve both as a teacher and a member. Teachers can select the appropriate role at login.
Teachers Associated with Multiple Studios
Teachers can work with multiple studios using the same login. Access permissions are controlled by each studio.
Linking Free Passes to Teacher Accounts
Free passes can be linked to a teacher’s existing account without creating a second account.
Conclusion
By following these guidelines, you can efficiently manage teacher and staff accounts in bsport, ensuring smooth operations and access control. For further assistance, refer to the bsport Help Center or contact support.