All Collections
Products
Change the expiry date of a pass or an appointment pass for a member
Change the expiry date of a pass or an appointment pass for a member

This training will allow you to extend the validity of the pass or the appointment pass of your choice.

Kevin Bagayoko avatar
Written by Kevin Bagayoko
Updated over a week ago

1st Step: Change the end date of a pass.

1st Method (Recommended): Modify the validity period of a particular member's pass.

Search for the member in the search bar > Go to "Pass" > Click on "Extend validity".

Complete the form below: "Number of additional days" and "Notes". The new date will be updated in real time.

2nd Method (Recommended): Modify the validity period for all students.

In Products > "Passes" > Click on the desired pass.

You then have the list of members who have this pass, you will then have to click on the member and extend validity as in method 1.

3rd Method (Not Recommended): Change the validity period of a pass en masse.

Warning: This will also change the validity period for future purchases if the pass is still on sale.

In Products > Passes > Modify the desired pass (click on the pencil) > Modify validity.

2nd Step: Modify the end date of an appointment pass.

1st Method (Recommended): Modify the validity period of a particular member's pass.

Search for the member in the search bar > Go to "Pass Date" > Click on "Extend validity".

Complete the form below: "Number of additional days" and "Notes". The new date will be updated in real time.

2nd Method (Not Recommended): Modify the validity period of an appointment pass en masse.

Warning: This will also change the validity period for future purchases if the pass is still on sale.

In Products > Appointment passes > Click on the pencil to modify the card > Modify the validity.

Did this answer your question?