A subscription is a recurring monthly subscription that will be charged every month on a fixed date. It can be an unlimited subscription, open to a number of credits or limited per week.
1st Step: Define the recurring subscription.
PASS :
To define the subscription, go to Products > Pass > Create a pass > Fill in the form.
Choose the number of credits: Choose "unlimited credits" because an unlimited subscription must have an empty number of credits.
Choose the validity: this is a monthly recurring subscription, you have to start it at the billing with a validity period of 1 month.
Select the box "Unavailable for purchase": The subscription must not be available for sale online as a unit but only as part of a subscription.
APPOINTMENT PASS :
To define the subscription, go to Products > Appointment Pass > Create an appointment pass > Fill in the form.
Choose the number of credits following the number of appointments that you proposed each month.
Choose the validity: this is a monthly recurring subscription, you have to start it at the billing with a validity period of 1 month.
Select the box "Unavailable for purchase": The subscription must not be available for sale online as a unit but only as part of a subscription.
2nd Step: Set up the subscription.
To set up a subscription, go to Products > Contracts > Click on "Add a contract".
In the contract form, you must fill in the following elements:
Name of the subscription: Name displayed for the customer
Description of the subscription
Choice of the subscription : Selection of the pass/appointment pass that will be generated at each monthly payment. Select the pass previously created.
Price: How much will the
Number of months: Minimum duration of commitment.
Choice of the frequency : Define if the subscription gets renewed daily, weekly, monthly or annually.
Monthly payment: Amount debited each month.
File fees: Fees applied to the 1st monthly payment.
Description / Legal notice: Mandatory and must be validated by the customer at the time of purchase.
Invisible for the customer: Only you can invoice this subscription.
Automatic renewal: At the end of the commitment period, the contract is automatically renewed. You can choose to change the billing plan after renewal. For example, going from a 12-month commitment to a 6-month one. This may be mandatory if you are located in Germany, to comply with the German Fair Consumer Contracts Act.
