If you change your bank or bank account, there are two things to update: the IBAN that receives your payouts, and the card used to pay your bsport subscription.
Update the IBAN that receives your payouts
⚠️ Important: For security reasons, the IBAN that receives your payouts can no longer be changed from the Back Office.
Step 1: Check your current IBAN
Go to Settings > Company to see which IBAN currently receives your payouts.
Step 2: Contact our Support team or your Account Manager
Contact our Support team via the chat and let them know you’d like to update your payout IBAN. They will make the change for you.
ℹ️ Good to know: The request must come from the main account holder. Our Support team can’t action IBAN changes requested by anyone else on the account.
Update the card that pays your bsport subscription
Step 1: Open your subscription settings
Go to Settings > bsport subscription > Payment method.
Step 2: Add your new card
Click Add a card and enter your new card details.
Important notes
Payout IBAN changes can only be made by our Support team, at the main account holder’s request.
You can update the card for your bsport subscription yourself at any time from Settings > Subscription.
💬 Need help? Contact our Support team via the chat or email and we’ll be happy to help.