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Understanding and tracking your Payment Fees
Understanding and tracking your Payment Fees

This article explains how the payment fees work, and how to track them on your bsport platform

Operations bsport avatar
Written by Operations bsport
Updated over a year ago
  • What are Payment Fees?

Payment fees are the fees applied by Stripe, our online payment partner, to transactions that take place through our platform.

These fees are similar to any other payment system, such as payment terminals or Paypal for example.

  • How do we bill these Payment Fees to you?

At bsport, we advance you the expenses of payment fees that Stripe takes from us in real-time when the payments are made.

Then we bill you the sum of these expenses, that we advanced to you, at the beginning of the following month, with your subscription bsport.

You will thus be able to find these payment fees in your bsport invoices, under the name Payment fee (for the previous month)they were none.

These invoices are available and downloadable directly on your bsport backoffice in Settings >> Subscription

⚠️ Transaction fees are calculated using the rates mentioned in your contract, specifically in section 4 which details the rates applied ⚠️

  • How to track your Payment Fees?

At bsport, we want to maintain transparency with our customers this is why you can follow in real-time your transaction fees

To do this, you can follow these steps:

Go to the Reporting tab and create a Payments report

You will then be able to select the columns you want, but make sure you selected the Transaction Fees column

Once the report is created, select the period you want to track, then click on Save and Generate (top right)

And there you have it! 🎉

All payments registered on the platform for the selected dates appear, along with their associated transaction fees


Bonus step: if you wish to see only payments that include fees, click on Add a filtered view, then add the filter rule "Transaction fees" are "Bigger than or equal to" 0,001.

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