Efficient payment management is crucial for businesses using Bsport and Stripe Connect. As a Bsport client, your transactions are processed via Stripe, and payments are sent according to a structured schedule. This guide explains:

✅ How payments work

✅ Processing times for different payment methods

✅ Payment schedules (daily, weekly, and monthly)

✅ The impact of refunds and disputes on your payments

✅ How to easily track your payments

When a customer makes a payment for a service or subscription in your business, the funds are not immediately credited to your bank account. Instead, they go through a Stripe Connect account, which we manage for you.

💡 Bsport handles all Stripe transactions and organizes your payments.

1️⃣ The customer makes a payment (via credit card, Apple Pay, Google Pay, SEPA, etc.).

2️⃣ The funds are first received in your Stripe Connect account.

3️⃣ After processing and verification, the funds are scheduled for payout.

4️⃣ Stripe transfers the funds to your bank account according to the defined payment schedule.

📌 Important: Your customers' payments are not immediately available in your bank account. They must first go through Stripe’s processing and payout delay (explained below).

✔ Immediate processing

✔ After processing, Stripe applies a payout delay for security and fraud prevention.

⏳ Minimum 3 business days for validation

🔄 Funds are only available for payout after validation and payout delay.

💡 Example:

Stripe applies a payout delay for security and fraud prevention on all online transactions. This means that a credit card payment will not be available for at least 3 days, just like SEPA payments (in addition to their own validation period).

✔ Minimum delay: 3 days (non-reducible).

✔ This delay ensures that the payment is legitimate before releasing it.

✔ Even if you opt for daily payouts, this delay still applies.

🚨 Even with daily payouts, you will not receive a payout on the same day as the transaction.

You can customize how often Stripe sends payments to your bank account:

💡 Weekly payouts are the most common, as they balance cash flow and processing times.

A payout only includes transactions that have completed their Stripe processing period.

If your payout is scheduled for Monday, it will include:

✔ Refunds are automatically deducted from your next payout.

✔ Disputes (chargebacks) are also deducted if lost.

✔ If the balance becomes negative, Stripe will block future refunds until the balance is positive again.

🚨 If your balance turns negative, Stripe may suspend future payouts or request a bank transfer to cover the deficit.

You can check which transactions are included in a payout directly from your Bsport Back Office.

1️⃣ Go to Settings → Bsport Subscription.

2️⃣ Check the list of payments at the top of the page.

3️⃣ Copy the reference number below the payout amount.

4️⃣ Go to Reports → Payments.

5️⃣ In the filters section:

✅ You will see all transactions included in the payout.

🚨 If the reference number is unavailable, contact Bsport support.

🎯 Final Tip: Regularly check payout details and your balance to avoid any delays or missing payments. 🚀

📧 Contact Bsport Support: support@bsport.io