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Create an off-peak pass
Create an off-peak pass

This article will teach you how to configure a pass that is valid only for sessions scheduled during specific hours of the week.

Customer QA avatar
Written by Customer QA
Updated over a week ago

You can configure a pass so that it is only compatible with sessions during certain hours of the week. It can help boost class attendance during quieter hours.

Off-peak passes can be created from studio's back-office and from franchise master account.

Step 1: When creating or editing a pass, activate the option "Limit bookings to certain time slots"

Step 2: Configure the time slots for which the pass will be compatible.

You can choose between defining time slots or defining all day as compatible.

Step 3: You can define groups of time slots, which apply to the same days of the week.

Result on the studio side: On the Backoffice, the pass details page displays its time restrictions.

On the member's side:

When a member purchases the pass, they can see that its use is restricted to specific hours.

The pass cannot be used outside the specified time slots.

Please note that a session that is partly within the defined time slots and partly outside will be considered as outside the defined time slots, i.e. the pass cannot be used.

For sessions within the time slots, the pass works as usual.

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